Privacy Policy

This privacy policy gives you an overview of the processing of your data on the website https://fretlook.com/, hereinafter also called fretlook, we or us.

I. General information on data processing

The protection of your privacy is very important to us. We would therefore like to inform you at this point which of your personal data we collect during your visit to our website and what it is used for. But we also offer you a variety of services outside of our website that you can use in different ways. Depending on whether you contact us online, by phone, in person or in any other way and which services you use, different data is generated from different sources. We collect or receive personal information when that information is provided to us (e.g., when you contact us); in the course of our relationship with you (e.g., when you make a purchase); when you make personal information public (e.g., when you post a public statement about us in social media); when you visit our sites; when you register to use our site; or when you interact with third-party content or advertisements on a website or in an app. Translated with www.DeepL.com/Translator (free version) Personal data is any information relating to an identified or identifiable natural person. This includes information such as your name, age, address, telephone number, date of birth, e-mail address, IP address or user behavior. Information where we cannot (or only with a disproportionate effort can) establish a connection to your person, e.g. by making the information anonymous, is not personal data. If we process your personal data for the provision of certain offers, we will inform you in the following about the specific procedures, the scope and purpose of the data processing, the legal basis for the processing and the respective storage period.

1. Extent of the processing of your personal data

Your personal data will be processed in accordance with the principles of the EU General Data Protection Regulation (hereinafter “GDPRā€œ) and only if you have given your consent. An exception to this rule applies only in those cases where prior consent cannot be obtained for factual reasons or where the processing of the data is permitted by law.

2. Legal basis for the processing of your personal data

Insofar as we obtain your consent for the processing of your personal data, Art. 6 para. 1 lit. a GDPR as legal basis. In the processing of your personal data, which is necessary to carry out pre-contractual measures on the basis of your request or to fulfil a contract to which you are party, Art. 6 paragraph. 1 lit. b GDPR as legal basis. Insofar as processing of your personal data is necessary to fulfill a legal obligation to which our company is subject, Art. 6 para. 1 lit. c GDPR as legal basis. When you view our website, we collect the data mentioned under III.1 because it is technically necessary to display our website and to ensure the stability and security of the system. The storage in log files is done to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. These purposes also include our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR.

3. Deletion and storage period of your personal data

Your personal data will be deleted or blocked as soon as the purpose of storage no longer applies. Storage may also take place if this has been provided for by the European or national legislator in EU regulations, laws or other regulations to which we are subject. The data will also be blocked or deleted when a storage period prescribed by the aforementioned standards expires, unless there is a need for further storage of the data in order to conclude or fulfill a contract. We encourage parents and guardians to take an active role in their children’s online activities. It may happen that we unconsciously collect personal data from children without the consent of their parents or guardians. If you believe that we have collected personal information without appropriate consent from a person who is not yet contractually capable, please inform us by e-mail at datenschutz@fretlook.com. We will then immediately take appropriate measures to investigate or delete the respective data. By clicking on data excerpt, you can view your current data stored with us at any time and delete it yourself.

4. Data security

All data transmitted by you personally will be encrypted using the common and secure standards (SSL or TLS). TLS or SSL are secure and proven standards that are also used in online banking, for example. You can recognize a secure TLS or SSL connection by the “s” appended to the “http” (i.e. https://..) in the address bar of your browser or by the lock symbol at the bottom of your browser. We also use appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.

II. Name and address of the person responsible

Person responsible within the meaning of the EU General Data Protection Regulation (hereinafter referred to as GDPR) and other national data protection laws of the member states and other data protection regulations is:

fretlook
fretlook UG (haftungsbeschrƤnkt)
MoritzstraƟe 54-56
45131 Essen
Germany
E-Mail: hello@fretlook.com
Website: https://fretlook.com/
Represented by the Managing Director: Rafael Gonzalez

III. collection and storage of personal data as well as type and purpose and their use

1. When visiting our website

When you call up our website https://fretlook.com/, information is automatically sent to the server of our website by the browser used on your end device. This information is temporarily stored in log data, a so-called log file. The logfiles contain data that allow an assignment to a user. In addition, we use cookies and analysis services when you visit our website. You will find further explanations under VII. Tracking and analysis tools and VI. Cookies and pixel-tags of this privacy policy.

The following data is processed:

  • Browser type and version and other information transmitted by the browser, such as the operating system of your computer, the name of your access provider, geographical origin, language setting, etc.
  • The IP address of the requesting computer
  • Date and time of access
  • Name and URL of the retrieved file
  • Websites from which the user’s system accesses our website
  • Web pages that are accessed by the user’s system via our website

The legal basis for the temporary storage of data and log files is Art. 6 paragraph. 1 lit. f GDPR.

The mentioned data will be processed by us for the following purposes:

  • Guarantee of a smooth connection of the website
  • Ensuring a comfortable use of our website
  • Evaluation of system security and stability
  • continuous improvement of the website

The temporary storage of the IP address by the system is necessary to enable the website to be delivered to the user’s computer. For this, your IP address must remain stored for the duration of the session. The storage in log files is done to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our information technology systems. An evaluation of the data for marketing purposes does not take place in this context. Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person. These purposes also include our legitimate interest in data processing in accordance with Art. 6 para. 1 lit. f GDPR. The data will be deleted as soon as they are no longer required to achieve the purpose of their collection. The collection of data for the provision of the website and the storage of the data in log files is mandatory for the operation of the website. There is therefore no possibility of objection on the part of the user.

2. When buying goods

On our website we offer you the possibility to purchase goods by entering personal data. This data is entered by you in an input mask, transmitted to us and stored.

When you order goods through our website, the following information is processed:

  • Country
  • First and last name
  • Street, postal code and city
  • Phone number (optional)
  • E-mail address
  • Billing address
  • Shipping address
  • Date of birth, depending on the payment method you choose
  • Payment data, depending on the payment method you choose

The mentioned data will be processed by us for the following purposes:

  • to identify you as a contractual partner
  • to check the plausibility of the data entered by you
  • to the payment processing of your order
  • to process any warranty claims that may exist and to assert any claims against you
  • to coordinate appointments by telephone in the context of a delivery

The data processing is carried out on your order and is subject to article 6 paragraph. 1 lit. b and lit. f GDPR for the aforementioned purposes and is necessary for the performance of the contract and for other pre-contractual measures and our legitimate interests. When you place an order, we process your personal data only to the extent necessary to fulfill and process your order. The provision of the data is necessary for the conclusion of the contract. Non-provision has the consequence that no contract can be concluded. The personal data processed by us for the order will be stored until the expiry of the statutory warranty period and will be automatically deleted thereafter, unless we have been informed in accordance with Art. 6 para. 1 lit. c GDPR due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO) to a longer storage obligated or you have agreed in a storage going beyond it after art. 6 paragraph. 1 lit. a GDPR.

3. When using vouchers within the scope of an order

When using vouchers, we also store the following data when an order is placed:

  • Voucher value
  • Voucher code
  • Time of the voucher redemption

We use the data provided in the context of an order for vouchers for the purpose of checking and processing the order as well as for sending and redeeming the voucher in accordance with article 6 paragraph. 1 lit. b GDPR. This also includes the logging and processing of data related to the use of vouchers, in particular for the prevention of fraud (Art. 6 para. 1 lit. f GDPR).

4. In connection with our newsletters

Should you subscribe to our newsletter during your visit to our website by entering your e-mail address and confirming the privacy policy, we will use your e-mail address to send you our free newsletter about interesting product offers, novelties etc. If you are not a customer, you can still receive our newsletter. To receive the newsletter, it is sufficient to provide an e-mail address and to confirm the privacy policy. When you subscribe to a newsletter, we automatically save the times of subscription and confirmation. This way we can prove that you have actually registered and possibly detect misuse of your e-mail address. The sending of the newsletter is based on your explicit consent according to article 6 paragraph. 1 lit. a GDPR. If you are our customer, the mailing is based on our legitimate interest in informing you about current product recommendations for you (direct marketing) (Art. 6 para. 1 lit. f GDPR). The legal basis for sending the newsletter as a result of the sale of goods or services (direct marketing) is Ā§ 7 paragraph. 3 UWG. The data will be deleted as soon as they are no longer needed to achieve the purpose for which they were collected. Your e-mail address will be saved as long as your subscription to the newsletter is active. You can unsubscribe from our newsletters at any time e.g. via a link at the end of each newsletter. Alternatively, you can unsubscribe at any time by sending an e-mail to hello@fretlook.com. We store the personal data collected by us for sending the newsletter until you request us to delete it.

5. When using our contact form

Via a contact form provided in our helpcenter, we offer you the opportunity to contact us at any time with questions of any kind. In the course of processing your contact, the following data is requested so that we can allocate your request and then answer it:

  • valid e-mail address
  • First and last name
  • your message to us

Additional personal information such as your address or your order number is not recorded unless you provide this information voluntarily. Data processing for the purpose of establishing contact is carried out in accordance with article 6 paragraph. 1 lit. b GDPR based on your request. In addition, we have a legitimate interest in being able to respond to inquiries from our customers and interested parties and thus ensure a functioning customer service (Art. 6 para. 1 lit. f GDPR). As soon as the request you have made has been dealt with and the matter in question has been finally clarified, the personal data processed via the contact form will be deleted, unless, in accordance with Article 6 paragraph. 1 lit. c GDPR due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO).

6. For (telephone) inquiry to the customer service/individual e-mail inquiry

When you contact our customer service by phone or e-mail, we collect personal data such as

  • First and last name
  • Phone number
  • e-mail address and
  • message text or request

only to the extent provided by you. Additional personal information such as your address or your order number is not recorded unless you provide this information voluntarily. Your phone number is recorded by our phone software for a short period of time and remains only temporarily stored in the phone software. The data processing serves the purpose of establishing contact and processing your request. By making the call or sending your message you agree to the processing of the transmitted data. The processing is carried out on the basis of Art. 6 paragraph. 1 lit. a GDPR with your consent or based on your request (Art. 6 para. 1 lit. b DSGVO). Even in this case, our legitimate interest lies in being able to respond to inquiries from our customers and interested parties and thus ensure a functioning customer service (Art. 6 para. 1 lit. f GDPR). You can revoke your consent at any time by notifying us, without affecting the legality of the processing carried out on the basis of the consent until revocation. Your telephone number or e-mail address will only be used to process your request. Your data will then be deleted unless you have agreed to further processing and use.

7. When visiting linked websites / hyperlinks

On our website there are so-called hyperlinks to websites of other providers. If you activate these hyperlinks, you will be redirected from our website directly to the websites of the other providers. You can recognize this by the change of the URL. We cannot take responsibility for the confidential handling of your data on these third party websites, as we have no influence on these companies’ compliance with data protection regulations. Please inform yourself directly on these websites about how these companies handle your personal data.

IV. Transfer of data to third parties

We may share personal information with other companies for legitimate business purposes and for the operation of our website in accordance with applicable law. For example on:

– Supplier of software for newsletter marketing (direct marketing):

  • MailChimp is offered by The Rocket Science Group, LLC, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA, contact: https://mailchimp.com/contact/. MailChimp helps us with the technical mapping of our newsletter registration on our website, provides a tool to process the subscribers and enables the sending of newsletters. Mailchimp respects the privacy policy of the “US-Privacy-Shield” and is registered with the “US-Privacy-Shield” program of the US Department of Commerce. Additionally we have signed a contract for the use of Mailchimp. Through this contract, Mailchimp guarantees that it will process the data in accordance with the basic data protection regulation and guarantee the protection of the rights of the person concerned. You can find more information about data protection at Mailchimp here: https://mailchimp.com/legal/.

– Provider of our used chat platform for customer support:

  • Tidio Chat is an offer of Tidio LLC 180 tax type St,CA 94119, San Francisco, USA, contact: https://www.tidio.com/contact/. Tidio helps us to provide a live chat to contact our visitors directly on the website. Tidio respects the privacy policy of the “US-Privacy-Shield” and is registered with the “US-Privacy-Shield” program of the US Department of Commerce. Additionally we have signed a contract for the use of Tidio Chat. Through this contract Tidio assures that they process the data in accordance with the basic data protection regulation and guarantee the protection of the rights of the data subject. Further information about data protection at Tidio can be found here: https://www.tidio.com/privacy-policy/.

– globally operating payment service providers for the purpose of payment processing:

  • PayPal is an offer from PayPal (Europe) S.Ć  r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, e-mail: impressum@paypal.com, Commercial register number: R.C.S. Luxembourg B 118 349, General partner of PayPal (Europe) S.Ć  r.l. et Cie, S.C.A.: PayPal (Europe) S.Ć  r.l., Commercial register number: R.C.S. Luxembourg B 127 485, Conseil de gĆ©rance of PayPal (Europe) S.Ć  r.l.: David Engel, David Ferri, Rupert Keeley, Sean Byrne. PayPal (Europe) S.Ć  r.l. et Cie, S.C.A. is managed as a bank throughout the EU. The supervisory authority is the Luxembourg banking regulator CSSF (Commission de Surveillance du Secteur Financier). PayPal acts as an online payment service provider and trustee and offers buyer protection services. Depending on the payment method selected via PayPal, e.g. invoice or direct debit, the personal data transmitted to PayPal is transferred by PayPal to credit agencies. This transmission is used to verify your identity and creditworthiness with regard to the order you have placed. To find out which credit agencies are involved and which data is generally collected, processed, stored and passed on by PayPal, please read PayPal’s privacy policy at Translated with www.DeepL.com/Translator (free version) https://www.paypal.com/de/webapps/mpp/ua/privacy-full.
  • Klarna Sofort Bezahlen. and Klarna Rechnung. are an offer of Klarna GmbH, Theresienhƶhe 12, 80339 Munich, registered at the district court Munich under HRB 229952, VAT ID: DE272596419, management: Thomas Vagner. Klarna GmbH is part of Klarna Bank AB (publ), SveavƤgen 46, 111 34 Stockholm, Sweden, registered with the Swedish Companies Registration Office under 556737-0431, VAT ID: SE556737043101, Managing Director: Sebastian Siemiatkowski Klarna takes on the function of an online payment service provider, enabling purchases to be made by instant bank transfer, direct debit, credit card or purchase on account of products and services on the Internet. If you have further questions regarding the use of your personal data, you can contact Klarna via https://www.klarna.com/de/uber-uns/kontakt/ or write to Klarna GmbH, Theresienhƶhe 12, 80339 Munich, Germany, or view the privacy policy at https://www.klarna.com/de/datenschutz/.
  • Some of the above-mentioned payment service providers make use of (credit) inquiry agencies, such as SCHUFA Holding AG (you can obtain information about the stored data concerning you from SCHUFA Holding AG, Verbraucherservice, Postfach 5640, 30056 Hannover, (https://www.schufa.de/de/impressum/,
    https://www.schufa.de/de/datenschutz/
    ) or Creditreform Boniversum GmbH, HellersbergstraƟe 11, D-41460 Neuss, Tel.: +49 (0)2131-109-501, Fax: -557, served (
    https://www.boniversum.de/impressum/
    ,https://www.boniversum.de/datenschutzerklaerung/
    ) . The data exchange with the credit agencies also serves the fulfilment of legal obligations to carry out credit checks of customers (Ā§ 505a and 506 BGB).

– Shipping companies and authorized dealers for the purpose of handing over or delivering the goods:

– Furthermore, we transmit personal data to:

  • you and your appointed representatives, if any;
  • Legal and regulatory authorities upon request or for the purpose of reporting an actual or suspected violation of applicable law or regulation;
  • Accountants, auditors, lawyers and other external professional consultants, subject to binding contractual confidentiality obligations;
  • any relevant party, law enforcement agency or court, to the extent necessary to establish, exercise or defend legal claims
  • any relevant party for the purpose of the prevention, investigation, detection or prosecution of criminal offences or the execution of criminal penalties
  • all relevant third parties where our website uses third party advertising, plug-ins or content If you interact with such advertisements, plug-ins or content, your personal information may be shared with the appropriate third party provider. We encourage you to read the privacy policy of this third party before interacting with the advertisement, plugins or content. For more information, please refer to VI. and VII. of this privacy policy.

In addition, we will only pass on your personal data to third parties if you have agreed to this in accordance with Art. 6 Par. 1 lit. a GDPR, you have given your express consent to a legal obligation to pass on the information in accordance with Art. 6 para. 1 lit. c GDPR exists or the transfer pursuant to Art. 6 para. 1 lit. f GDPR is required to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data. If we commission a third party company (contract processor) to collect or process personal data, the contractor is subject to the following contractual obligations: (i) Process personal data only in accordance with our prior written instructions; and (ii) Take measures to protect the confidentiality and security of personal data; together with (iii) Additional requirements under applicable law.

V. Social Media Plugins

We are using on our website on the basis of art. 6 paragraph. 1 lit. f GDPR Social Plugins to make our company better known. The advertising purpose behind this is to be regarded as a legitimate interest within the meaning of the GDPR. fretlook itself does not collect personal data through the social media plugins and their use. To prevent data from being transferred to service providers in the USA without the user’s knowledge, we have implemented the so-called Shariff solution on our website. This means that the respective social media plug-ins are initially only integrated as graphics on the website. These graphics contain a link to the website of the corresponding provider of the plugin. Only when you click on one of the graphics, you will be forwarded to the service of the respective provider. This solution ensures that personal data is not automatically forwarded to the providers of the respective social media plug-ins when you visit our website. If you click on one of the social media plugins’ graphics, data can be transferred to the respective service provider and stored there. If you do not click on any of the graphics, no data transfer takes place between you and the respective provider of the social media plugin. You can find more information about the Shariff solution on the following website: https://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html. After clicking on a social media plugin, the respective service provider receives the information that you have visited the corresponding page of our online offer. Please note that you do not need to have an account with the service in question, nor are you already logged in. If you already have an account with the relevant service provider and are logged in to that account while visiting our website, the data collected by the social media plugin will be directly assigned to your account. If you do not wish to be assigned to your profile with the service provider, you must log out of your account before clicking on one of the social media plug-ins. Please note that fretlook has no influence on whether and to what extent the respective service providers collect personal data. We are not aware of the scope, purpose and storage periods of the respective data collection. However, we would like to point out that it must be assumed that at least the IP address and device-related information is used and collected via social media plug-ins. It is also possible that the respective service providers use cookies. For the scope and purpose of data collection by the respective service and the further processing and use of your data there, please refer to the data protection information directly from the website of the respective service. There you will also receive further information about your respective data protection rights and setting options to protect your privacy.

1. YouTube

For the integration of videos on our website we use the provider YouTube, among others. YouTube is operated by YouTube LLC with headquarters at 901 Cherry Avenue, San Bruno, CA 94066, USA. YouTube is represented by Google Inc. based in in 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. For this we use plugins from the provider YouTube. When you access the internet pages of our website that are equipped with such a plugin, a connection to the YouTube servers is established and the plugin is displayed. This tells the YouTube server which of our websites you have visited. If you are logged in as a YouTube member, YouTube will associate this information with your personal account. When using the plugin, such as clicking the start button of a video, this information is also assigned to your user account. You can prevent this association by logging out of your YouTube user account and other user accounts of YouTube LLC and Google Inc. and delete the corresponding cookies of the companies. Further information on data processing and notes on data protection by YouTube (Google) can be found at https://policies.google.com/privacy.

2. Facebook

On our websites are social media plugins of the social network of Facebook Inc., 1601 S. California Ave, Palo Alto, California 94304, USA. It is possible that through this plugin, personal data about the visitors of the website is also collected and transmitted to the service and linked to the service of the visitor. For further information about your data protection rights and setting options to protect your privacy on Facebook, please contact https://www.facebook.com/policy.php and https://www.facebook.com/help/186325668085084.

3. Instagram

On our website a button of the service Instagram is integrated. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged in to your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our sites with your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For more information about your privacy rights at Instagram, please contact https://help.instagram.com/155833707900388.

3. Pinterest

A button of the service Instagram is integrated on our website. These functions are offered by Pinterest Inc., 651 Brannan Street, San Francisco, CA 94107, USA. If you are logged into your Pinterest account, you can link the content of our pages to your Pinterest profile by clicking on the Pinterest button. This allows Pinterest to associate the visit to our pages with your user account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Pinterest. For more information about your privacy rights on Pinterest, please visit https://policy.pinterest.com/en/privacy-policy.

VI. Cookies and pixel tags

1. What are cookies

We use cookies on our site. These are small files that your browser automatically creates and stores on your device (laptop, tablet, smartphone or similar) when you visit our website. Information is stored in the cookie, which in each case arises in connection with the specifically used end device. This does not mean, however, that we will have immediate knowledge of your identity. On the one hand, our website uses transient cookies that are automatically deleted when you close your browser. Transient cookies allow you to capture your session ID in order to associate different requests from your browser with a common session. This enables us to recognize your device when you visit the website later. Furthermore, we use persistent cookies on our website. This type of cookie is stored in your browser for a longer period of time and transmits information to us. The respective storage period varies depending on the cookie. We use technically necessary cookies to make our website more user-friendly. We use technically necessary cookies to make our website more user-friendly. The following data is stored and transmitted in the cookies:

  • Language settings
  • Articles in a shopping cart
  • Log-in information

We also use cookies on our website, which enable an analysis of the surfing behaviour of the users. In this way the following data can be transmitted:

  • Entered search terms
  • Frequency of page views
  • Use of website functions

The user data collected in this way is pseudonymized by technical precautions. Therefore it is no longer possible to assign the data to the calling user. The data is not stored together with other personal data of the users. When you visit our website, a note about the use of cookies and tracking methods appears at the bottom. By clicking Accept, you accept the use of all cookies on our website. Alternatively, you can click on Personalize to set your individual cookie usage. Please note that the hint disappears as soon as you have made an individual setting. After disappearing, you will reach the privacy settings at the bottom of each page of this website.

2. What are pixel tags

So that the system even knows where such measurements should take place, so-called pixel tags or counting pixels are distributed at certain locations, e.g. on the website or in newsletters. In principle, it is nothing more than a light barrier that triggers a bell. If only technically necessary cookies and pixel tags are used, or if technically necessary cookies and pixel tags and technically unnecessary cookies and pixel tags are used without the prior consent of the user, the legal basis for the processing of personal data using cookies and pixel tags is Art. 6 para. 1 lit. f GDPR. The purpose of using technically necessary cookies and pixel tags is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary that the browser is recognized even after a page change. The use of the technically not necessary analysis cookies and pixel tags is for the purpose of improving the quality of our website and its contents. Through the analysis cookies we learn how the website is used and can thus constantly optimize our offer. These purposes also include our legitimate interest in the processing of personal data in accordance with Art. 6 paragraph. 1 lit. f GDPR. As soon as the data transmitted to us via cookies and pixel tags is no longer required for the purposes described above, it will be deleted. Further storage can be made in individual cases if this is required by law.

3. Opt-Out possibilities

It is important to us that you can customize your privacy on our website. When you visit our website, a note about the use of cookies and tracking methods appears at the bottom. By clicking Accept, you accept the use of all cookies on our website. Alternatively, you can click on Personalize to set your individual cookie usage. Please note that the hint disappears as soon as you have made an individual setting. After disappearing, you will reach the privacy settings at the bottom of each page of this website. As long as you have not made any individual settings, you have not agreed to the use of cookies. You can also configure your Internet browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, completely disabling cookies may mean that you will not be able to use all features of our website. Some web browsers have the ability to enable a “Do not track” feature that sends signals to the websites you visit indicating that your online activity should not be tracked. This is not the same as blocking or deleting cookies, as browsers with a “do not track” feature may still accept cookies. There is currently no industry standard governing how companies should respond to “do not track” signals, but such a standard may be developed in the future. In the help function of your browser or under the respective following link you will find instructions on how to disable cookies in the browser you are using. You can find more information here:

However, you can also use appropriate tools or browser add-ons to prevent the use of cookies or pixels on our websites. The transmission of Flash cookies cannot be prevented by the browser settings, but by changing the settings of the Flash Player.

VII. Tracking and analysis tools

We use tracking and analysis tools to ensure that our website is continuously optimized and designed to meet your needs. On the other hand, we use the tracking and analysis tools to statistically record the use of our website and evaluate it for the purpose of optimizing our offer for you. The tracking and analysis measures listed below and used by us are based on Art. 6 para. 1 lit. f GDPR. The following description of the tracking and analysis tools also indicates the respective processing purposes and the data processed.

1. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google Inc, 1600 Amphitheatre Parkway, Mountainview, CA 94043 USA. Google Analytics uses so-called cookies, text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by these cookies, for example about time, place and frequency of your use of this website, is usually transferred to a Google server in the USA and stored there. When using Google Analytics, it is not impossible that the cookies set by Google Analytics may also collect other personal data in addition to the IP address. We would like to point out that Google may transfer this information to third parties if this is legally required or if third parties process this data on behalf of Google. Google observes the data protection regulations of the “US-Privacy-Shield” and is registered with the “US-Privacy-Shield” program of the US Department of Commerce. In addition, we have concluded a contract for the use of Google Analytics. Through this contract, Google assures that they process the data in accordance with the basic data protection regulation and guarantee the protection of the rights of the data subject. Google will use the information generated by cookies in our contractual relationship to evaluate your use of this website, to compile reports on website activity and to provide further services to the website operator in connection with website and Internet use. The IP address transmitted by your browser within the framework of Google Analytics is not, according to Google, merged with other Google data. To prevent the storage of cookies, you can configure your browser so that no cookies are stored on your computer or so that a message always appears before a new cookie is created. However, completely deactivating cookies may mean that you cannot use all the functions of our website. It cannot be ruled out that the cookies set by Google Analytics may collect other personal data in addition to the IP address. To prevent information about your use of the website from being collected and transmitted to Google Analytics by Google Analytics, you can click here (https://tools.google.com/dlpage/gaoptout?hl=de) download and install a plugin for your browser. This plugin prevents information about your visit to our website from being transmitted to Google Analytics. Any other analysis is not prevented by this plugin. Please note that you cannot use the plugin described above when visiting our website via the browser of a mobile device (such as a tablet or smartphone). When using a mobile device, you can prevent Google Analytics from collecting your usage data. Please click here (integrate script https://die-netzialisten.de/wordpress/google-analytics-um-einen-optout-link-ergaenzen/). By clicking on this link, a so-called opt-out cookie is set in your browser. This prevents information about your visit to the website from being transmitted to Google Analytics. Please note that the opt-out cookie is only valid for this browser and only for this domain. If you delete the cookies from your browser, the opt-out cookie will also be deleted. To continue to prevent Google Analytics from collecting the data, you must click the link again. Opt-out cookies can also be used as an alternative to the above mentioned plugin when using the browser on your computer. To ensure the best possible protection of your personal data, Google Analytics on this website has been extended by the code “anonymizeIP”. This code causes the last 8 bits of the IP addresses to be deleted and your IP address to be recorded anonymously (so-called IP masking). Your IP address will be shortened by Google in principle even before it is transmitted within member states of the European Union or in other signatory states of the Agreement on the European Economic Area and thus made anonymous. Only in exceptional cases is the full IP address transferred to a Google server in the USA and shortened there. Further information on data protection in connection with Google Analytics can be found in the Google Analytics Help at https://support.google.com/analytics/answer/6004245?hl=de. Further information as well as Google’s privacy policy can be found at http://www.google.com/policies/technologies/ads/and http://www.google.de/policies/privacy/.

2. Google reCAPTCHA

To avoid spam via our contact form we use Google reCAPTCHA, an offer from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Due to the integration of the service for spam protection into our website, Google collects device-related information, log data including the IP address and location-related information. No data is transmitted to Google simply by calling up our website. Only by checking the box “I am not a robot” you activate the service of Google reCAPTCHA and agree to the transmission of data to Google. The personal data collected by Google is transferred to a Google server in the USA and stored there. Google respects the privacy policy of the U.S. Privacy Shield and is registered with the U.S. Department of Commerce’s Privacy Shield Program. Google uses the personal data to evaluate the use of the website, to compile reports on the website activities and to provide further services associated with the use of the website and the Internet for the purposes of market research and the design of these Internet pages in line with requirements. Google may also transfer this information to third parties if this is required by law or if third parties process this data on our behalf. If you do not agree with the transfer of your data through the use of Google reCAPTCHA to the servers of Google, you can prevent it by deactivating JavaScript in your browser. In this case you cannot use the contact form. Further information on data protection in connection with Google reCAPTCHA can be found at https://policies.google.com/privacy?hl=de.

3. Facebook-Pixel

We use on this website the Facebook pixel of Facebook, a social media network of the company Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland. The code implemented on this site can evaluate the behavior of visitors who have come to this website from a Facebook advertisement. This can be used to enhance Facebook advertisements and this data is collected and stored by Facebook. The collected data is not visible to us, but can only be used in the context of ad placements. By using the Facebook pixel code, cookies are also set. By using the Facebook pixel, the visit of this website is communicated to Facebook so that visitors to Facebook can see suitable ads. If you have a Facebook account and are logged in, your visit to this website is assigned to your Facebook user account. You can find out how the Facebook pixel is used for advertising campaigns on https://www.facebook.com/business/learn/facebook-ads-pixel. You can change your settings for ads on Facebook at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen as long as you are logged into Facebook. At http://www.youronlinechoices.com/de/praferenzmanagement/ you can manage your preferences for usage-based online advertising. You can disable or enable many providers at once or set the settings for individual providers. More information about Facebook’s data policy can be found at https://www.facebook.com/policy.php.

4. Pinterest Rich Pins

We use on this website the Pinterest Rich Pins from Pinterest, a social media network of the company Pinterest Inc., 651 Brannan Street, San Francisco, CA 94107, USA. The code implemented on this page can evaluate the behavior of visitors who have arrived at this website from a Pinterest advertisement. This can be used to improve Pinterest ads and this data is collected and stored by Pinterest. The collected data is not visible to us but can only be used in the context of ad placements. Cookies are also set through the use of the Pinterest Rich Pins code. By using Pinterest Rich Pins, your visit to this website is communicated to Pinterest so that visitors can see matching ads on Pinterest. If you have a Pinterest account and are logged in, your visit to this website will be associated with your Pinterest user account. To learn how Pinterest Rich Pins is used for advertising campaigns, visit https://help.pinterest.com/en/business/article/rich-pins. For more information about Pinterest’s data policy, please visit https://policy.pinterest.com/en/privacy-policy.

5. Microsoft Calrity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

VIII. Rights of data subjects

You have the right:

  • to request information about your personal data processed by us in accordance with Art. 15 GDPR. In particular, you may request information on the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, cancellation, limitation of processing or opposition, the existence of a right of appeal, the origin of your data, if it has not been collected from us, as well as the existence of automated decision making including profiling and, where applicable, meaningful information on the details of such data;
  • in accordance with Art. 16 GDPR to immediately request the correction of incorrect or incomplete personal data stored by us;
  • in accordance with Art. 17 GDPR to request the deletion of your personal data stored with us, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims
  • pursuant to Art. 18 GDPR, to demand the restriction of the processing of your personal data, if the accuracy of the data is disputed by you, if the processing is unlawful but you refuse to delete it and we no longer require the data, but you require it for the assertion, exercise or defence of legal claims or if you have lodged an objection to the processing pursuant to Art. 21 GDPR;
  • in accordance with Art. 20 GDPR, to receive your personal data that you have provided us with in a structured, common and machine-readable format or to request its transfer to another responsible party;
  • according to Art. 7 para. 3 GDPR to revoke your once given consent to us at any time. As a result, we may no longer continue the data processing that was based on this consent for the future and
  • complain to a supervisory authority in accordance with Art. 77 GDPR. As a rule, you can contact the supervisory authority at your usual place of residence or work or at our company headquarters.

You can assert your rights against us at any time by contacting us, for example, by e-mail at datenschutz@fretlook.com.

IX. Right of objection

Provided that your personal data is based on legitimate interests in accordance with Art. 6 paragraph. 1 lit. f GDPR, you have the right, in accordance with Art. 21 GDPR, to object to the processing of your personal data for reasons arising from your particular situation or to object to direct marketing. In the latter case you have a general right of objection, which will be implemented by us without indication of a special situation. If you wish to exercise your right of objection, simply send an e-mail to datenschutz@fretlook.com.

X. Immediacy and changes of this privacy policy

This data protection declaration is currently valid and has the status 11.04.2023. Due to the further development of our website and offers above or due to changed legal or regulatory requirements, it may become necessary to change this privacy policy. You can access and print out the current data protection declaration at any time on the website at https://fretlook.com/en/privacy-policy/.

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